Support

Whether you’re purchasing , exploring our product range, or seeking guidance before checkout, our support team is here to help. At thesmallgroup.biz, we prioritise smooth navigation, secure transactions, and customer satisfaction across the Caribbean and beyond.

Contact our Support team

  • Email: sales@classonesystems.com
  • Phone : +1 (868) 1.868.365.3191
  • Live Chat: Available weekdays, 9 AM–5 PM EST

Order & Shipping FAQs

What is TheSmallGroup.biz

We’re a Trinidad & Tobago-based website offered by Class One Systems Ltd that showcases and offers for direct sales a number of innovative solutions. We connect shoppers and businesses with quality home and business to business solutions.

Our operations are based in Trinidad & Tobago, with local fulfilment and customer support. We also ship regionally depending on product availability and demand. Our registered business office is
8 ‘A’ Street, Jacob Settlement,
Santa Flora, Trinidad & Tobago.

No. We’re primarily online, but select items may be available through our partner sites. Follow us on social media for updates.

No. Presently we focus on local (Trinidad and Tobago),  and regional sales and shipping only. 

Yes. All prices are displayed in Trinidad & Tobago Dollars (TTD) unless otherwise stated.

We accept:

  • Credit and debit cards (Visa, Mastercard)
  • Online bank transfers
  • In Trinidad, payment can also be made via cheque or direct bank deposit. Bank details are provided upon checkout or request.

If a BUY NOW item is in stock, delivery could be 1 to 2 business days for Trinidad and an extra day for Tobago, depending on delivery availability. 

Contact us with any issues regarding your product. All BUY NOW items have a support page. Much of what you may ask can be find in the product support page.